Contact information

Contact Us

At Velora, customer satisfaction is our top priority. If you have any questions about your order, products, shipping, or returns, our support team is here to help.

Customer Support

📧 Email: ricardinioresiliac@gmail.com
⏱ Response Time: Within 24–48 hours

Our support team works hard to respond to all inquiries as quickly as possible.

Order Support

If you are contacting us about an order, please include the following information in your message:

• Your full name
• Order number
• A brief description of your question or issue

This helps us resolve your request faster.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed

Additional Information

For faster answers, you may also check our FAQ page, where we answer common questions about shipping, returns, and order tracking.

Thank you for shopping with Velora.